Here are some answers to questions we get asked frequently:
Is my best friend welcome at Your Best Friend Pet Supply?
Always. We want to meet your best friend. Your best friend can come in, run around, sample the smells, and will always get free treats. At our store, your best friend is never considered a shoplifter.
What if I don’t know what my best friend needs?
Browse, or just ask us and we can help. We are knowledgeable and friendly (read our reviews on YELP). You and your best friend will always be treated with respect, dignity, and friendliness. There is no excuse for rudeness or indifference, and you won’t find it here.
Can you order items for my best friend?
Absolutely. Just tell us what you need, and we will try to find it and order it for you. If we can’t find it, we will tell you where you can find it. Our goal is to meet your best friend’s needs and expectations.
What if I’m not sure about what kind of kibble to order?
Just ask us. Your Best Friend Pet Supply has a large stock of free samples (dog and cat) and you are welcome to take as much as often as you need until you find exactly what works for your best friend.
I’m out of food for my best friend but it is a holiday, what can I do?
Just call Your Best Friend Pet Supply. We will take your call and make sure your best friend doesn’t go hungry.
I just bought some food from Your Best Friend Pet Supply but my best friend doesn’t like it.
- What can I do? Just bring back any unopened food to Your Best Friend Pet Supply and you will be given a full refund, no questions asked. We will then try to find the right food for your best friend.
- What if I don’t have my receipt? No problem. If we stock it, we will refund it for you, no questions asked.